PMR Ltd - have 20 years experience as world class specialists in Workplace Mediation
- are registered with the Civil Mediation Council
- abide by the European Code of Conduct for Mediators
- are an 'Open College Network National Approved Centre'
- were the 'first' to offer accredited training in 'Workplace Mediation' in the UK
- were the 'first' to offer an accredited 'Supervision' training for Mediators in UK
Special offer on our Next Public Course...
FREE ensuite room and full board on the OCN Certificate 'Mediation in the Workplace' residential at The Hayes Conference Centre, Derbyshire, UK (you pay the course fee only)
May 9-11th (Unit 1) and June 13-15th (Unit 2) 2012
Course fee: £800 no vat - per unit (you can do Unit 1 on its own as an introduction or you need to do both Units 1 & 2 for the accredited Certificate)
PMR Ltd goes International and are again invited into South East Asia....
Nora Doherty, Director of PMR Ltd
will be leading a 2 day mediation training in SHANGHAI, China for top HR Professionals
May 15th & 16th 2012
Mediation for Work Complaints
Do you want a mediation service that is - prompt - highly professional - has a transparent reasonable 'day fee' - and gives you instant access to the most experienced workplace mediators in the world?
then PMR is for you.....
PMR Ltd provide experienced, independent workplace mediation consultants to carry out an impartial, confidential mediation for your organisation anywhere in the UK or worldwide for such disputes as:
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Interpersonal differences, conflicts, difficulties in working together.
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As a first stage, voluntary option for complaints made under personnel policies such as Mediation, Grievance, Equal Opportunities, Dignity at Work, Harassment or Bullying.
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To help restore working relations after formal investigation has taken place, when no or insufficient evidence of guilt has been found and people need to continue to work together in a respectful, professional manner.
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Conflicts or difficulties within or between teams.
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Interpersonal conflicts on the Board of Directors.
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Commercial, business partnerships or other.
We specialise completely in workplace mediation and over twenty years of experience in carrying out workplace mediations with an overall success rate of over 90%. The Mediation Consultant carrying out the mediation on behalf of your organisation will be Nora Doherty, Director of PMR Ltd or one of PMR's highly experienced Workplace Mediation Consultants.
ONE PHONE CALL OR ONE E-MAIL TO US AND YOU HAVE DIRECT ACCESS TO WORLD CLASS HIGHLY EXPERIENCED MEDIATORS - we can set up a mediation as soon as you need...
WORKPLACE RELATIONSHIP EXPERTS with over twenty years experience...we are highly skilled mediators not lawyers, with a background in dealing with people and complex emotions...so that working relations can be restored not destroyed.
THINKING OF OFFERING MEDIATION?
check that:
- the parties to the mediation are willing to have a mediation
- the parties will be continuing to work together in some way
- any other formal or legal or appeal processes are paused or completed
- if mediation is being offered as first stage informal resolution in such policies as grievance or bullying or harassment, that the parties are willing to resolve their complaint by mediation
- for two individuals it can be completed in one day
- reduces anxiety and stress
- helps people work together again in a respectful way
- emphasises the positive and win/win strategies and agreements
- helps people return to work if on sickness leave
- helps all those around in the workplace in terms of morale and effective working relations
Want to arrange a Mediation?
Setting up a Mediation:
- phone us directly on +44 (0)1626 776857 and speak to Nora Doherty, Director of PMR Ltd, who will give you FREE advice and talk through the mediation situation with you in confidence with no commitment and no charge...
- we will then inform you of our straight forward 'day' or 'half day' consultancy fees for independent mediation: one of the most reasonable and transparent mediation costs in the UK- you pay only for the mediation day itself:
Telephone discussions - FREE Mediation advice - FREE Mediation preparation time - FREE Travel time to your venue - FREE
- we can usually arrange a convenient date and set up the mediation as soon as you need it
- we provide independent mediation anywhere in the UK or worldwide and our mediators will travel to your location
- once you ask us to do the mediation for you, we will then e-mail you 'mediation information for the parties involved' so they know exactly what to expect
- mediation between two people usually takes one day with individual meetings with the mediator in the morning and the joint mediation meeting in the afternoon
- mediation with teams requires 2 mediators and can take 2 or 3 days depending on how many are in the team
'Workplace Mediation saves time and money and reduces the stress of long drawn out formal investigations...'
MEDIATION SEQUENCE
contact PMR Ltd and agree a date for the mediation
confirm our terms and the date agreed for the mediation on your letterhead
give each party the PMR mediation information so they know what to expect
PMR Mediation consultant will see each party in an individual, confidential meeting
the parties are then brought together in a joint six step mediation meeting
the mediator has a follow up meeting around 3 months later to see how the agreements are working out
Mediation with 2 parties - 1 Mediator for 1 day - straight forward mediations between two people take only one day, with individual meetings with the mediator in the morning and the joint six step mediation meeting in the afternoon.
Team Mediation 2-3 Days x 2 Mediators depending on the size of the team or work group.
The Six Step Structure of Mediation
After the mediator has individual meetings with each of the parties involved:
THE SIX STEPS OF A JOINT MEDIATION MEETING
1. INTRODUCTIONS & AGREEING THE GROUNDRULES
2. HEARING BRIEFLY FROM EACH PERSON WHAT HAS HAPPENED
3. IDENTIFYING & DISCUSSING THE MAIN ISSUES
4. MUTUAL UNDERSTANDING & COMMUNICATING FEELINGS
5. IDEA-STORMING & GENERATING WIN/WIN SOLUTIONS
6. SIGNING THE VOLUNTARY AGREEMENTS
THE MAIN PRINCIPLES OF MEDIATION
Voluntary
Solution & Agreement focused
Confidential
The Mediator is Impartial
Parties offer the solutions themselves
If unsuccessful, formal or legal processes can be invoked
Expert Facilitation
INDIVIDUALS, TEAM OR MEETING FACILITATION
Sometimes the situation does not require formal mediation but does need an expert consultant to 'facilitate' a meeting between individuals, teams or a meeting between managers or directors. This could be helpful for team away days, achieving specific goals, encouraging communication and effective group cohesion, facilitation of meetings with senior management or directors or facilitaing dialogue between individuals who are not working well together. You tell us what you need and we will provide it in a clear and skilled professional manner.
Coaching
COACHING - High Achieving one or half day session
We offer highly skilled confidential individual coaching on a 'one day or half day' basis at a location of your choice with one or more of your employees - from all management and executive levels. The subject for discussion in the coaching session/s will be up to the person involved but can include work issues, dealing with difficult situations, skills coaching, achieving goals, etc...
When working relationships have broken down, let a mediation help restore communication and find ways forward....people don't have to be 'best friends' they only need to agree on ways of working together in a respectful, professional way....
Workplace mediation is very good at re-establishing respectful, professional working relations. The sooner it can be set up, the more successful and constructive the outcome will be.
