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PMR Ltd provide experienced, independent workplace mediation consultants to carry out an impartial, confidential mediation for your organisation anywhere in the UK or worldwide for such disputes as:
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Interpersonal differences, conflicts, difficulties in working together. |
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As a first stage, voluntary option for complaints made under personnel policies such as Mediation, Grievance, Equal Opportunities, Dignity at Work, Harassment or Bullying. |
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To help restore working relations after formal investigation has taken place, when no or insufficient evidence of guilt has been found and people need to continue to work together in a respectful, professional manner. |
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Conflicts or difficulties within or between teams. |
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Interpersonal conflicts on the Board of Directors. |
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Commercial, business partnerships or other.
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We specialise completely in workplace mediation and over twenty years of experience in carrying out workplace mediations with an overall success rate of over 90%. The Mediation Consultant carrying out the mediation on behalf of your organisation will be Nora Doherty, Director of PMR Ltd or one of PMR's highly experienced Workplace Mediation Consultants.
ONE PHONE CALL OR ONE EMAIL TO US AND YOU HAVE DIRECT ACCESS TO WORLD CLASS HIGHLY EXPERIENCED MEDIATORS - we can set up a mediation as soon as you need...
WORKPLACE RELATIONSHIP EXPERTS with over twenty years experience...we are not lawyers, we are mediators with a background in dealing with people and complex emotions...so that working relations can be restored not destroyed.
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THINKING OF OFFERING MEDIATION?
check that:
- the parties to the mediation are willing to have a mediation
- the parties will be continuing to work together in some way
- any other formal or legal or appeal processes are paused or completed
- if mediation is being offered as first stage informal resolution in such policies as grievance or bullying or harassment, that the parties are willing to resolve their complaint by mediation
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THE BENEFITS OF MEDIATION
- quick to set up - just e-mail us
- for two individuals it can be completed in one day
- reduces anxiety and stress
- helps people work together again in a respectful way
- emphasises the positive and win/win strategies and agreements
- helps people return to work if on sickness leave
- helps all those around in the workplace in terms of morale and effective working relations
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Setting up a Mediation:
- phone us directly on 01626 776857 and speak to Nora Doherty who will give you FREE advice and talk through the mediation situation with you in confidence with no commitment and no charge...
- we will then inform you of our straight forward 'day' or 'half day' consultancy fees for independent mediation: one of the most reasonable and transparent mediation costs in the UK- you pay only for the mediation day (telephone liaison - FREE, mediation advice and discussion- FREE, travel time to your venue for the mediation are all FREE of charge)
- we can usually arrange a convenient date and set up the mediation within a couple of weeks
- we provide independent mediation anywhere in the UK or worldwide and our mediators will travel to your location
- once you ask us to do the mediation for you, we will then e-mail you 'mediation information for the parties involved' so they know exactly what to expect
- mediation between two people usually takes one day with individual meetings with the mediator in the morning and the joint mediation meeting in the afternoon
- mediation with teams requires 2 mediators and can take 2 or 3 days depending on how many are in the team
- e-mail us on workplacemediation@googlemail.com if you just want us to e-mail you our mediation daily fees
 | 'Workplace Mediation saves time and money and reduces the stress of long drawn out formal investigations...' |
- contact PMR Ltd and agree a date for the mediation
- confirm our terms and the date agreed for the mediation on your letterhead
- give each party the PMR mediation information so they know what to expect
- PMR Mediation consultant will see each party in an individual, confidential meeting
- the parties are then brought together in a joint six step mediation meeting
- the mediator has a follow up meeting around 3 months later to see how the agreements are working out
1 Day - 1 Mediator - very straight forward mediations between two people take only one day, with individual meetings with the mediator in the morning and the joint six step mediation together in the afternoon. More complex situations or where people need the time to communicate together can take up to two days.
1-3 Days - 2 Mediators for Team Mediations depending on the size of the team or work group.
After the mediator has individual meetings with each of the parties involved:
THE SIX STEPS OF A JOINT MEDIATION MEETING
1. INTRODUCTIONS & AGREEING THE GROUNDRULES
2. HEARING BRIEFLY FROM EACH PERSON WHAT HAS HAPPENED
3. IDENTIFYING & DISCUSSING THE MAIN ISSUES
4. MUTUAL UNDERSTANDING & COMMUNICATING FEELINGS
5. IDEA-STORMING & GENERATING WIN/WIN SOLUTIONS
6. SIGNING THE VOLUNTARY AGREEMENTS
THE MAIN PRINCIPLES OF MEDIATION
- Voluntary
- Solution & Agreement focused
- Confidential
- The Mediator is Impartial
- Parties offer the solutions themselves
- If unsuccessful, formal or legal processes can be invoked
INDIVIDUALS, TEAM OR MEETING FACILITATION
Sometimes the situation does not require formal mediation but does need an expert consultant to 'facilitate' a meeting between individuals, teams or a meeting between managers or directors. This could be helpful for team away days, achieving specific goals, encouraging communication and effective group cohesion, facilitation of meetings with senior management or directors or facilitaing dialogue between individuals who are not working well together. You tell us what you need and we will provide it in a clear and skilled professional manner. |
 | INDEPENDENT INVESTIGATION OF BULLYING OR HARASSMENT
Sometimes the situation is too serious for mediation in which case we offer independent investigation for complaints of bullying or harassment or grievance.
When an investigation is called for, it is best to bring in experienced investigators who are external and independent to the organisation. PMR Investigators will carry out an independent investigation of a complaint anywhere in the UK or worldwide - in line with your organisations policies and procedures. Just contact us for all details and costs.
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 | When working relationships have broken down, let a mediation help restore communication and find ways forward....people don't have to be 'best friends' they only need to agree on ways of working together in a respectful way.... |
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Workplace mediation is very good at re-establishing respectful, professional working relations. The sooner it can be set up, the more successful and constructive the outcome will be.
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Are those workplace conflicts proving more difficult than you thought?
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