We can provide excellent skills training courses
for your staff and can adapt courses according to your own particular
needs. One of our experienced trainers will come to your venue and
run courses such as:
| • |
OCN
accredited Certificate in ‘Mediation in the Workplace' ™
- Units 1 & 2 (of 3 days each) – 6 days in all
(to train staff to carry out formal workplace mediations
often as part of personnel policies or an organisations own
‘internal' mediation service)
We offer this
training as public courses for you to book on or as in-house
training for your organisation .
to see details and content of the 'public courses' - click
here
to request details of this course in-house - contact
us and we will e-mail you the full costs
|
| • |
OCN accredited Certificate 'Workplace
Mediation with Teams' ™
- Unit 3 - 3 days (for those who have completed Units 1 & 2) |
| • |
‘Mediation
& Conflict Resolution Skills Training for Managers'
- 2 days (the most popular of our in-house
training courses)
to see further details and
content of this course - click
here
or e-mail us and we will e-mail you the full
details and costs as an attachment
|
| • |
‘Skills
to Handle Aggression and Anger' - 2 days |
| • |
‘Conflict Resolution Skills
for Women' - 2 days |
| • |
‘Handing
Conflicts and Emotional Management Skills for Managers'
- 2 days |
| • |
‘Effective
Communication & Listening Skills' – 1 or 2 days
(for staff, managers, team leaders or harassment support
officers) |
| • |
‘Introduction to Workplace Mediation
and how it can be used for Harassment and Bullying Complaints' – 1
day
(an excellent introduction or day seminar
for your staff) |
| • |
'Prejudices, Stereotyping and Bias' - 1
or 2 days
(how to treat everyone equally and remain professional
and impartial in the workplace) |
| • |
‘Communication Skills to Deal with
Difficult or Aggressive People' - 2 days
(skills to defuse or de-escalate aggressive or angry situations
in the workplace)
|
| • |
‘Assertive
Communication Skills Training' – 2 days
'Coaching Skills for Managers'
- 2 days |
| • |
‘Positive Management
of Work Stress' – 1 or 2 days |
