CONTENT OF VIDEO/DVD

This VIDEO or DVD (UK PAL format) comes in three parts:

PART 1. INTRODUCTION TO WORKPLACE MEDIATION
with graphics

-  what workplace mediation is
-  its definition and main principles
-  how it differs from other dispute resolution methods
-  the six step structure of workplace mediation
-  how it can be used effectively within the workplace and within organisations

PART 2. A MEDIATION FOR A BULLYING COMPLAINT AGAINST A MANAGER

This mediation is about a female member of staff named Wendy and her line manager Mark. Wendy feels that Mark has been bullying her through 'put down' comments at meetings, being overly critical of her in front of colleagues and lack of adequate supervision. The face-to-face mediation meeting between them will show you their discussions and poignant exchange of feelings and perspectives, right through to their solutions and strategies for future improvements.

PART 3. A MEDIATION BETWEEN TWO COLLEAGUES WHO ARE HAVING DIFFICULTIES SHARING AN OFFICE TOGETHER

This mediation is between Dolores and Pari who have been having difficulties in sharing an office and sharing the workload. The lack of communication and the animosity between them had built up into a break down in the working relationship..to a point where they were no longer talking to each other.

Similar to the first mediation, this uninterrupted footage of a the 'whole flow of a mediation' gives you a unique insight into how the mediator skilfully facilitates communication and the exchange of feelings, encouraging them to clarify and prioritise the underlying issues and to come up with a number of agreements that will improve their working relationship in the future.

Duration: 1hr 15mins

How To Use
This video/dvd includes more footage and information than most as we made the deliberate decision to include both an introduction to mediation and two complete simulated mediations - unique in the field of workplace mediation resources. And to make viewing easier, we designed it to come in three parts, as shown above, so you can forward it to the section that interests you the most. We have also added in each stage of the 'six steps of mediation' in text form throughout both of the mediations.

Useful applications:

• for Directors, Policy Makers, Senior Management, Human Resource Personnel in deciding how to integrate mediation into their organisation and personnel policies
• for Managers and Staff in introducing what workplace mediation is all about, as part of training, seminars or workshops
• for Management Consultants, HR Advisors, Equality officers, Counsellors or Welfare staff, Trainers and anyone interested in workplace mediation
• for anyone considering or doing PMR Training courses or independent mediation

This is AMAZING VALUE for such a valuable and unique DVD
(if you look at the cost of other management training resources which can be anything up to �1000 or more...)

SPECIAL OFFER - the VIDEO is now only £49 and the DVD only £199 - £200 less than the usual retail price !

SUBMIT YOUR ORDER NOW to us at PMR Ltd by filling in your address above and clicking on the 'check box' above and then clicking on the 'Submit' button - we will then email the invoice for payment before posting the item to you

 or just e-mail us with your address and order